IT Sales Service & Support
JCM is an IT services provider handling retail and commercial clients in Southeast Texas and Southwest Louisiana.
In addition to retail sales of custom computers and peripherals, we work directly with our clients to design, install and configure new or rebuild / upgrade existing wired and wirless networks.
We recently completed upgrading the historical First City Building in downtown Beaumont, Texas with a fiber-based broadband solution serving the telecom needs of tenants throughout the building as well as building wireless infrastucture at RV parks in the region.
We also do PC and laptop repair, most commonly dc jack replacement in addition to data recovery, lcd screen repair / replacement, etc.
Check out website for specials and clearance items.
Keywords: telecom computer service dsl fiber coax security camera dvr cdrom dvdrw hard drive cpu memory ddr laptop notebook lcd screen projector power supply agp pci vga usb firewire cabling network networking plate jack keystone cat5 cat5e catv cat6 broadband modem nic router switch hub wireless fdd mouse keyboard software battery
Interview Q&A
How long have you been in business?
I started JCM Computers on May 1st, 2002.
What is your primary product or service?
IT (computer / networking, etc.) sales and service.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I started "working" on our family business computers in June of 1987. I took it apart on a Friday and Dad told me "have it working by Monday or you'll buy a new one". Computers were not cheap in 1987, so I learned very quickly how to make them work. Been at it ever since.
How do you differentiate yourself from other businesses in your category and area?
Locally owned, not a conglomerate, and most importantly (to me) I still do the work myself.
How many locations do you have and do you have plans to expand?
Primary location is in downtown Beaumont, Texas, our home office is in Lumberton, Texas. Yes, I do plan to expand into two new markets.
What type of payments do you accept?
We accept commercial checks, cash and credit cards through paypal.
Who owns your company or runs daily operations?
I own the company and see to its day to day business.
What are your hours of operation?
We take calls Mon. - Fri. 8am to 5pm. However, we commonly schedule emergency service and after hours service to meet client needs as not all equipment is available for service during regular working hours. Rates and availability vary with client need.